Contact information

🐾 Contact Us

We’d love to hear from you!

Whether you have a question about our subscription boxes, need help with an order, or just want to chat about your fur baby, our team is here to help.

📞 Get In Touch

📱 WhatsApp: 064 519 0442
📧 Email: hello@whiskersandwags.co.za
📍 Location: Benoni, Gauteng, South Africa (ONLINE ONLY)

🕒 Business Hours

Monday – Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday, Sunday & Public Holidays: Closed

✉️ Send Us a Message - hello@whiskersandwags.co.za

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❤️ Why Contact Us?

Questions about your subscription
Help choosing the right box for your pet
Order updates or tracking
Custom requests or collaborations

🐾 Follow Our Journey

Stay connected and see happy pets enjoying their boxes!

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✨ Friendly Note

We aim to respond to all enquiries within 24 hours on business days.

Delivery Information

When Will My Box Be Delivered?

All orders are shipped out between the 1st and 5th of the month!

Delivery is FREE!

All boxes are inclusive of delivery! No additional charge for delivery!

When Should I Place My Order?

Orders placed 1st–24th receive the next month’s box.

Orders placed 25th–31st receive the following month’s box.

Example: Order 1–24 June → July box | Order 25–31 July → August box

New Themes Every Month!

Exciting Themes Every Month! Creating Excitement and Fun!

SAVE when you do a 3 month subscription!

Use code 3MONTHPET at checkout for a 3-month subscription and save.

Billed monthly before delivery — no automated payments. Cancel anytime. 😊

Order Tracking

Track your order with our tracking system once goods leave the warehouse!

Let customers speak for us

from 9 reviews

My fur babies loooove their W&W box (literally the box!) and all the goodies inside it 😸 You can never have too many treats they say. The collars and bows they got are absolutely adorable too 🥹

Nabeela

05/19/2026

PURRR Cat Subscription Box (Premium)

Absolutely loved our Whiskers & Wags subscription box! It was beautifully curated and packed with such a thoughtful mix of treats, toys, and little essentials for my cats. You can really tell how much care and attention goes into every detail — from the packaging to the selection of products inside 😸

The unboxing experience alone was so exciting — my cats were already curious before we had even opened everything properly! They went absolutely crazy for the treats and have been nonstop playing with the toys since. It honestly felt like such a special little surprise box for them 😻

I also really appreciated that the team checked in beforehand regarding preferences and sensitivities to make sure everything suited my cats perfectly. That personal touch made the whole experience even more special 😽

Such a lovely experience overall — highly recommend for any pet parent wanting to spoil their fur babies! 🤍🤍🤍

Ameena

05/12/2026

My subscription box was filled with cat essentials, treats and toys and even organic pet shampoo! The attention to detail in the decor of the box was amazing, it’s clear to see a lot of thought went into making everything. My cat Salem LOVED everything, and it’s rare for him to stay interested in toys but he has so much fun with all the toys from the box, sometimes he will even play with some items by himself! All the profits are local and have ingredients listed in the back. The Whiskers&Wags team did also check before with regards to any allergies/ preferences for Salem, which was greatly appreciated. Thank you to the team, you guys did an awesome job!

Geneva

05/11/2026

Filled with everything the paw ones want….
Definitely a box worth subscribing too

Shannon

GRRRR Dog Subscription Box (Premium)

What a treat! This kept the dogs busy for days. Some well known, local brands included which we like to see. The entire box was very esthetic and makes an incredible gift. The unwrapping was most exciting but the toys were especially thrilling.

Lauren

05/10/2026

First impression matters and this one nailed it. Everything was neatly packed, looked good, and felt like a proper gift, not a random bundle thrown together. Great mix, and nothing felt like filler. You get toys, treats, and useful extras that make sense.

Niccib

Love this box! Quality Toys, treats and accessory as well as a few surprises! My Fur babies love this!

Anonymous

05/05/2026

Whiskers and Wags

What a treat! This box is super premium there's free goodies, such a surprise and treat for my fur babies!

Woof Dog Subscription Box

Stunning box! Super worth the value! My Cats love them!

05/03/2026

Meow Cat Subscription Box